MCHCP and myMCHCP web services may experience interruptions as we perform system maintenance, today July 13. We expect all work to be completed by 6pm.

Plan Contacts for State Non-Medicare Retirees

Anthem


HSA Plan, PPO 750, and PPO 1250
www.anthem.com
 
Anthem Member Services
844-516-0248
7 a.m.–7 p.m. CT, M-F


BlueCard® Customer Service
for help while traveling in and outside of the U.S.       
800-810-2583 or anthem.com
 
24/7 NurseLine
800-700-9184


Claims Address
PO Box 105187
Atlanta, GA 30348-5187
 
Appeals Address
Grievances and Appeals
PO Box 105568
Atlanta, GA 30348-5568
 
Fax: (888) 859-3046

Virtual Care through Sydney Health


anthem.com/virtual-care
(log in or download the Sydney Health App)
844-516-0248


Lark Diabetes Prevention Program


enroll.lark.com/anthem

WINFertility


managed.winfertility.com/mchcp/
877-767-0303

Hinge Health


hinge.health/mchcp-sydney
855-902-2777

Express Scripts Medicare


www.express-scripts.com
866-544-6963
TTY: 800-716-3231
24 Hours a day
Medicare Home Delivery Pharmacy Service
PO Box 66577
St. Louis, MO 63166-9843


Claims Address
Express Scripts
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512-4718
 
Fax: 608-741-5483
Claim Form


Appeals Address
Express Scripts
Attn: Medicare Clinical Appeals
PO Box 66588
St. Louis, MO 63166-6588
 
800-935-6103

Delta Dental


microsite.deltadentalmo.com/MCHCP
 
mchcpservice@deltadentalmo.com
866-429-1095
7 a.m.–5 p.m., M-F


Claims Address
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126
 
Electronic Claims Payor ID: 43090


Appeals Addresses
1st Level Complaint Address
Delta Dental of Missouri
Customer Service Department
12399 Gravois Rd
St. Louis, MO 63127-1702
 
2nd Level Appeals Address
Delta Dental of Missouri
Appeals Committee
12399 Gravois Rd
St. Louis, MO 63127-1702

National Vision Administrators, LLC (NVA)


www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day
NVA now has a mobile app available on Google Play and the App store.


Claims Address
Attn: Claims
PO Box 2187
Clifton, NJ 07015


Appeals Address
Attn: Complaints, Grievances & Appeals
PO Box 2187
Clifton, NJ 07015

Strive Employee Life and Family (SELF) Program
ComPsych


http://www.guidanceresources.com/

You must be registered with ComPsych to use their website.

If you are an active employee eligible for MCHCP medical coverage, please log
in to myMCHCP for access to SELF services.

If you are a member of the household of an active employee eligible for MCHCP
medical coverage, contact MCHCP Member Services, 800-487-0771, for instruction
on how to access SELF services.

 

Selman & Company


TRICARE Supplement Plan
info.selmanco.com/mchcp
 
memberservices@selmanco.com
800-638-2610
8 a.m.–6 p.m., M-F