Plan Contacts for State Medicare Retirees

UnitedHealthcare®


https://retiree.uhc.com/mchcp
Group Medicare Advantage (PPO) Plan
844-884-1848, TTY 711
8 a.m.–8 p.m., M-F


Access Hearing providers
866-445-2071, TTY 711
8 a.m.–8 p.m., M-F
 
Access Nurseline®
24 hours a day
877-365-7949


Claims Address
PO Box 30995
Salt Lake City, UT 84130-0995
 
Appeals Address
PO Box 6103, MS CA124-0157
Cypress, CA 90630-0023

Express Scripts Medicare


www.express-scripts.com
866-544-6963
TTY: 800-716-3231
24 Hours a day
Medicare Home Delivery Pharmacy Service
PO Box 66577
St. Louis, MO 63166-9843


Claims Address
Express Scripts
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512-4718
 
Fax: 608-741-5483
Claim Form


Appeals Address
Express Scripts
Attn: Medicare Clinical Appeals
PO Box 66588
St. Louis, MO 63166-6588
 
800-935-6103

Accredo Specialty Pharmacy


800-803-2523
TTY: 877-804-9222

Rx Savings Solutions (RxSS)


www.rxss.com
800-268-4476
 

Delta Dental


microsite.deltadentalmo.com/MCHCP
 
mchcpservice@deltadentalmo.com
866-429-1095
7 a.m.–5 p.m., M-F


Claims Address
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126
 
Electronic Claims Payor ID: 43090


Appeals Addresses
1st Level Complaint Address
Delta Dental of Missouri
Customer Service Department
12399 Gravois Rd
St. Louis, MO 63127-1702
 
2nd Level Appeals Address
Delta Dental of Missouri
Appeals Committee
12399 Gravois Rd
St. Louis, MO 63127-1702

National Vision Administrators, LLC (NVA)


www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day
NVA now has a mobile app available on Google Play and the App store.


Claims Address
Attn: Claims
PO Box 2187
Clifton, NJ 07015


Appeals Address
Attn: Complaints, Grievances & Appeals
PO Box 2187
Clifton, NJ 07015