Plan Contacts for State Medicare Retirees

UnitedHealthcare®


https://retiree.uhc.com/mchcp
Group Medicare Advantage (PPO) Plan
844-884-1848, TTY 711
8 a.m.–8 p.m., M-F


Access Hearing providers
866-445-2071, TTY 711
8 a.m.–8 p.m., M-F
 


Claims Address
PO Box 30436
Salt Lake City, UT 84130-0995
 
Appeals Address
PO Box 6103, MS CA124-0157
Cypress, CA 90630-0023

Express Scripts Medicare


www.express-scripts.com
866-544-6963
TTY: 800-716-3231
24 Hours a day
Medicare Home Delivery Pharmacy Service
PO Box 66577
St. Louis, MO 63166-9843


Claims Address
Express Scripts
Attn: Medicare Part D
PO Box 52023
Phoenix, AZ 85072
 
Fax: 608-741-5483
Claim Form


Appeals Address
Express Scripts
Attn: Medicare Clinical Appeals
PO Box 66588
St. Louis, MO 63166-6588
 
844-374-7377
TTY 800-716-3231
Fax 877-852-4070
24 hours a day, 7 days a week

Strive Employee Life and Family (SELF) Program
ComPsych


http://www.guidanceresources.com/

You must be registered with ComPsych to use their website.

If you are an active employee eligible for MCHCP medical coverage, please log
in to myMCHCP for access to SELF services.

If you are a member of the household of an active employee eligible for MCHCP
medical coverage, contact MCHCP Member Services, 800-487-0771, for instruction
on how to access SELF services.

Rx Savings Solutions (RxSS)


www.rxss.com
800-268-4476
 

Delta Dental


microsite.deltadentalmo.com/MCHCP
 
mchcpservice@deltadentalmo.com
866-429-1095
7 a.m.–5 p.m., M-F


Claims Address
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126
 
Electronic Claims Payor ID: 43090


Appeals Addresses
1st Level Complaint Address
Delta Dental of Missouri
Customer Service Department
12399 Gravois Rd
St. Louis, MO 63127-1702
 
2nd Level Appeals Address
Delta Dental of Missouri
Appeals Committee
12399 Gravois Rd
St. Louis, MO 63127-1702

National Vision Administrators, LLC (NVA)


www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day
NVA now has a mobile app available on Google Play and the App store.


Claims Address
Attn: Claims
PO Box 2187
Clifton, NJ 07015


Appeals Address
Attn: Complaints, Grievances & Appeals
PO Box 2187
Clifton, NJ 07015