MCHCP and myMCHCP web services may experience interruptions as we perform system maintenance, today July 13. We expect all work to be completed by 6pm.
Plan Contacts for State Medicare Retirees
UnitedHealthcare®
https://retiree.uhc.com/mchcp
Group Medicare Advantage (PPO) Plan
844-884-1848, TTY 711
8 a.m.–8 p.m., M-F |
Access Hearing providers
866-445-2071, TTY 711
8 a.m.–8 p.m., M-F
Access Nurseline®
24 hours a day
877-365-7949 |
Claims Address
PO Box 30995
Salt Lake City, UT 84130-0995
Appeals Address
PO Box 6103, MS CA124-0157
Cypress, CA 90630-0023 |
Express Scripts Medicare
www.express-scripts.com
866-544-6963
TTY: 800-716-3231
24 Hours a day
Medicare Home Delivery Pharmacy Service
PO Box 66577
St. Louis, MO 63166-9843 |
Claims Address
Express Scripts
Attn: Medicare Part D
PO Box 14718
Lexington, KY 40512-4718
Fax: 608-741-5483
Claim Form |
Appeals Address
Express Scripts
Attn: Medicare Clinical Appeals
PO Box 66588
St. Louis, MO 63166-6588
800-935-6103 |
Accredo Specialty Pharmacy
800-803-2523
TTY: 877-804-9222 | Rx Savings Solutions (RxSS)
www.rxss.com
800-268-4476 | |
Delta Dental
microsite.deltadentalmo.com/MCHCP
mchcpservice@deltadentalmo.com
866-429-1095
7 a.m.–5 p.m., M-F |
Claims Address
Delta Dental of Missouri
PO Box 8690
St. Louis, MO 63126
Electronic Claims Payor ID: 43090 |
Appeals Addresses
1st Level Complaint Address
Delta Dental of Missouri
Customer Service Department
12399 Gravois Rd
St. Louis, MO 63127-1702
2nd Level Appeals Address
Delta Dental of Missouri
Appeals Committee
12399 Gravois Rd
St. Louis, MO 63127-1702 |
National Vision Administrators, LLC (NVA)
www.e-nva.com
User Name: mchcp
Password: vision1
877-300-6641
24 Hours a day
NVA now has a mobile app available on Google Play and the App store. |
Claims Address
Attn: Claims
PO Box 2187
Clifton, NJ 07015 |
Appeals Address
Attn: Complaints, Grievances & Appeals
PO Box 2187
Clifton, NJ 07015 |