Frequently Asked Questions
Vision

Q. When can I enroll in the vision plan as an active employee?

A. You and your dependents may enroll in VSP when you first become eligible for health care benefits through your Public Entity; or you may elect to enroll during Open Enrollment.

Q. When can I enroll in the vision plan as a retiree?

A. You may enroll a new spouse or dependents within 31 days of marriage, birth or adoption but you cannot add existing dependents.

Q. Do I have to choose the same level of coverage as my medical plan?

A. NO. As long as you are covered under VSP, you may enroll any of your eligible dependents.

Q. Do I need to use a VSP provider?

A. NO. For maximum benefits, you should use a VSP provider. However, there are reduced benefits if you receive services from a non-network provider.

Q. Can I get a prescription filled at a VSP provider even though it was written by a non-network provider?

A. YES. You can take a prescription from a non-network provider to a VSP provider to have it filled.

Q. How do I cancel my vision coverage?

A. You may cancel your coverage during Open Enrollment for the change to be effective January of the following year. You can only cancel coverage during the year when you terminate your medical coverage, terminate employment or retire. Note: If you are only enrolled in the vision plan, you may only cancel coverage during the year if you terminate employment or retire.

Q. Will I receive an identification card from VSP?

A. NO. To make an appointment, call a VSP provider. The provider asks for your name and Social Security number and then calls VSP to verify your eligibility.

Q. If my VSP provider detects a medical problem, will VSP cover treatments?

A. NO. If a medical problem is detected (i.e. Glaucoma, Cataracts, etc.) you need to consult your Primary Care Physician if required. If your medical plan does not require a PCP, consult a network provider in your medical plan.

Q. If I purchase frames and lenses at the same time, will I pay two $25 copayments?

A. NO. You pay one $25 copayment if purchasing both frames and lenses at one time.  Remember,  frames are covered once every 24 months and lenses are covered once every 12 months.