Frequently Asked Questions
Point of Service (POS)
Q. What is a Point of Service
plan?
A. A Point of Service is a plan which allows
you to receive services from network or non-network providers.
Claims payment is determined at the point of where you receive
services or you receive care.
Q. If I use non-network providers, am I still covered?
A.YES. You can see a non-network
provider if you choose, but you receive the maximum benefit
when using network providers.
Q. If I use non-network providers, are claims filed for me?
A.If you use non-network providers,
you may be responsible for filing claims.
Q. Do I need to choose a Primary Care Physician (PCP)?
A. Your plan may require you to
choose a PCP to receive network benefits.
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