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Office Hours
MCHCP Customer Service
1.800.487.0771
Monday - Friday
8:30 a.m. - 4:30 p.m.
(excluding state and federal holidays)

Mailing Address
Missouri Consolidated Health Care Plan
832 Weathered Rock Court
P.O. Box 104355
Jefferson City, MO 65110-4355


Email: mchcp@mchcp.org
Phone: 800.487.0771
Fax: 573.526.4771
TDD: 573.526.3033

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Contact
  • Claim or referral questions
  • Medical ID cards
  • HMO provider directories (State only)
  • Coventry Health Care of Kansas and Mercy Health Plans provider directories (Public Entity only)
  • Public Entity benefit questions
Your Medical Plan for
  • General benefit questions
  • Plan questions
  • Copay Plan (State) or Coventry Health Care (Public Entity) provider directories
  • Address changes
  • MCHCPid and PIN requests
  • HIPAA authorization forms

MCHCP for

1.800.487.0771
www.mchcp.org

Customer Service Available: Monday - Friday 8:30 a.m. - 4:30 p.m.

  • Your specific insurance coverage
  • Demographic changes to your MCHCP records
  • Changes to your insurance coverage during Open Enrollment

myMCHCP for
Use your PIN with:
MCHCPid or Social Security Number when contacting MCHCP or using myMCHCP.

  • Eligibility and enrollment questions
  • Rates, forms and handbooks
  • Address changes
Human Resources/Payroll
(Public Entity only) for


 

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