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How to Use the Smart StepsŪ Program


Members that would benefit from the Smart Steps® program are identified through medical and pharmaceutical claims.

Questions?
Call: 866.811.9165

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This program translates your doctor's treatment plan into daily actions to improve your health and avoid the health crises and relapses that can lead to emergency room visits.

If you areenrolled in Smart Steps®, a nurse specializing in your condition will contact you to start the program. Through regular phone calls with a Smart Steps® nurse and input from your doctor, you will:

  • Come to better understand your illness.
  • Set personal health goals.
  • Make informed care decisions.
  • Receive help navigating the complex heatlh care system.

If you take the PHA and participate in the program, you qualify for a lower health insurance premium or incentive rate. Participation means:

  • Taking regular phone calls from your health counselor and
  • Setting goals.

Your involvement in this program is confidential.

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