Employee Assistance Program (EAP)
through Magellan Health Services

What is the EAP?

The Employee Assistance Program (EAP) is provided to all active employees and members of their households and offers access to short term, solution focused counseling. The premium is funded by the State.

The EAP was created to benefit you and your family. Your involvement in the plan remains confidential in accordance with all state and federal laws, so all questions and concerns are directed to Magellan Health Services at 800.808.2261.

When to Use the EAP

This program is strictly confidential and can be used to help prevent minor difficulties from developing into major problems. Contact the EAP for:

• Stress.
• Financial pressures.
• Emotional, marital, or family problems.
• Drug and alcohol problems.
• Depression.
• Parenting challenges.

How to Use the EAP

• Call a Magellan clinician at 800.808.2261 any time. Clinicians are available seven days a week, 24 hours a day, 365 days a year .
• The clinician asks for basic information such as your Social Security number, address and employer to determine eligibility.
• Speak to a licensed mental health professional about your needs. He/she pre-authorizes a provider referral.

The EAP is only available to active employees and their household members. It is not extended to retirees, COBRA participants, or vested subscribers who are not actively employed.

If mandatory counseling is required by your employer, these visits are not counted toward your six visit/episode benefit.

Long-term mental health benefits are available through your MCHCP medical plan.