MCHCPid and PIN

In order to protect your private health information, MCHCP requires individual identifiers when you contact us. The required identifiers are your Personal Identification Number (PIN) and your MCHCPid number.

These numbers are required when you:

Access myMCHCP, our secure Web site
Contact our office by phone
Update/enroll during Open Enrollment

MCHCPid	Personal Identification Number(PIN)
You receive an MCHCPid card when you become eligible for benefits and information from your human resources or payroll office is received by MCHCP. Your MCHCPid is a unique identifier and cannot be changed. If you lose your card or forget the number, you may use your Social Security Number. MCHCPid cards are only issued to subscribers and should remain confidential.	You receive a PIN when you become eligible for benefits and information from your human resources or payroll office is received by MCHCP. Your PIN is received separate from your MCHCPid card. The PIN issued to you can be changed through myMCHCP.
Lost or Forgotten If you lose your MCHCPid or PIN, or forget the numbers, contact MCHCP online or by phone. Your PIN can be e-mailed to you provided we have your current e-mail address and should arrive within minutes of the request. (Sign in to myMCHCP or call Customer Service to update or provide a current e-mail address.) NOTE: Please be sure to check your Bulk Mail/Junk Mail folders if you do not receive the e-mail within a few minutes. If we do not have a current e-mail address on file at the time of your contact, your MCHCPid and/or PIN will be mailed to your home address and may take several days to arrive. Once you have your PIN, you may use it and your Social Security number to log into myMCHCP to retrieve a copy of your MCHCPid card.

MCHCPid

Personal Identification Number(PIN)

You receive an MCHCPid card when you become eligible for benefits and information from your human resources or payroll office is received by MCHCP.
Your MCHCPid is a unique identifier and cannot be changed. If you lose your card or forget the number, you may use your Social Security Number.
MCHCPid cards are only issued to subscribers and should remain confidential.

You receive a PIN when you become eligible for benefits and information from your human resources or payroll office is received by MCHCP. Your PIN is received separate from your MCHCPid card.
The PIN issued to you can be changed through myMCHCP.

Lost or Forgotten

If you lose your MCHCPid or PIN, or forget the numbers, contact MCHCP online or by phone.
Your PIN can be e-mailed to you provided we have your current e-mail address and should arrive within minutes of the request. (Sign in to myMCHCP or call Customer Service to update or provide a current e-mail address.)
NOTE: Please be sure to check your Bulk Mail/Junk Mail folders if you do not receive the e-mail within a few minutes.
If we do not have a current e-mail address on file at the time of your contact, your MCHCPid and/or PIN will be mailed to your home address and may take several days to arrive.
Once you have your PIN, you may use it and your Social Security number to log into myMCHCP to retrieve a copy of your MCHCPid card.